We have nine holiday canal houses with family style seating, festive decor and a heater that takes the edge off of winter.
Each canal house seats up to six guests. Children are allowed (at least one guest must be 21+).
Cozy up with your favorite blanket and bring games from home. We’ll provide the rest.
When you book your Canal House on the Rooftop, you will select additional food and beverage options that can be waiting in your canal house when you arrive, or served in courses during your experience.
Each rental lasts for 90 minutes. Due to limited capacity and waiting areas per the current times, we ask that your party arrives no more than 5 minutes early to check-in prior to your reserved time. We prefer that your entire party arrive before seating your Canal House. This allows us to seat you all at once and limit the number of times the door to your Canal House will need to be opened, thus keeping you warmer!
If your party shows up late for the reservation, we, unfortunately, cannot extend the length of your rental. The Canal Houses are generally booked back-to-back to allow as many guests to enjoy them as possible. For example, if you show up 30 minutes late, your rental would be for 60 minutes rather than 90. Partial refunds will not be issued for parties arriving late.
Each Canal House seats up to 6 guests, with upright chair seating around a table.
Sorry, every Canal House rental is the same price regardless of the size of your party.
Guests of all ages are allowed in the Canal Houses, but we do require that at least one guest is 21+. Our restaurant policy is that only guests of, or over, the age of 21 are able to consume alcoholic beverages.
Absolutely not. It is prohibited by Wisconsin law. Any guest found smoking will be asked to leave immediately along with their entire party, with no refund granted. Open flames of any kind are also not allowed on our patios.
They are “heated”, but you will be sitting on the rooftop, in winter, in Wisconsin, separated from the cold winter by a thin membrane. Each shanty includes a small heater that will take the edge off of the chill, but please come dressed for a winter activity! It may take a bit of time after the door is opened to reheat your Canal House. The Canal House also includes a small window for ventilation if desired. Please come dressed with a hat, gloves, and a few layers that you can adjust to your own individual comfort level. Heck, bring a snuggly blanket! While we welcome you to change the temperature in your canal house, WE ASK THAT YOU DO NOT MOVE YOUR HEATER! It has been placed to prevent damage to the outer shell of the Canal House. Any heater moved during your stay may result in a charge for damage to the shell or the frame of the Canal Houses.
In the case of extreme cold, blizzard, or dangerous icy conditions, we may need to cancel reservations to ensure safety and your comfort level. In these cases, you will be notified via email about an option to reschedule your booking or receive a complete refund. We will make every attempt to make the cancellations well in advance of your reserved time, but reserve the right to make fully-refunded cancellations in the case of emergent weather conditions at any time.
The Canal Houses are strong, engineered, structures that are designed to withstand 30+ mph winds and 90+ pounds of static snow load. That being said, they are constructed of lightweight materials that can be damaged by impact, heat or puncture. We ask that you take precaution when moving in the canal houses and refrain from touching the walls or grabbing a hold of the frame. The Canal Houses are inspected and cleaned after every party, and a damage fee of up to $200 may be added should any evidence of damage be found after your visit.
For the enjoyment of the guests in neighboring Canal Houses, we request that you do not add your own soundtrack to the experience. We will be playing our holiday tunes from the rooftop speakers.
All Canal House guests are welcome to use the indoor, fully-heated restrooms on the first or second floors at Café Hollander. We’d recommend using the facilities before going to the roof to avoid unnecessary opening of your canal house door.
With the Canal House measuring approximately 8ft long by 6ft wide, your party should be composed of the type of folk that aren’t too weirded out inside a full elevator. There will be a lot of sitting and watching other people eat and drink, so some pleasant conversation would be a great next step. Maybe bring a game? But bring the kind of game that you could play in a full elevator, because table space is at a premium for you board game fans. Think Cards Against Humanity, Head’s Up, etc. You know, like if you were an astronaut and were allowed to bring a small item to space for your amusement, but had to be small, lightweight (DO YOU KNOW HOW EXPENSIVE ROCKET FUEL IS?!!), and able to be played in the weightlessness of space where there is no surface to play a board game upon.
No outside food or beverage is allowed in the Canal Houses.
In addition to the packages that you select when you book your Canal House, a Hollander host will stop by periodically to see if you would like to add any more food or beverage packages to your tab when you are onsite.
No. The food and beverage options for the Canal Houses were designed specifically to be shared as a family meal, amongst an intimate group, in cozy quarters, in winter, in Wisconsin. Warm beverages are served in large thermoses, ensuring they remain hot throughout your stay.
Yes, you may cancel your reservation for a full refund at any time before 24 hours of your reservation. Cancellations with less than 24 hours notice (or no-shows) will be charged the full amount, no exceptions. To request a cancellation, email us at email@example.com making sure to include the booking confirmation number found in your original confirmation email.
Yes, as long as it is before 24 hours of your reservation and we have additional booking slots open, you may change your reservation. You may modify your reservation using the link on the email confirmation you received for your original reservation. If we do not have additional times available, you may request a full refund if it is before 24 hours of your reservation.
Earn treats while you eat!
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